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Privacy Policy

We at Woolies Casino are committed to maintaining your trust by protecting personal information we collect about you, or that you provide us with. This Privacy Policy outlines our practices regarding the collection, storage, use and disclosure of Personal Data (as defined below) received from users of our platform.

1. What does this Privacy Policy cover?

This Privacy Policy applies to all services offered by Woolies Casino, including mobile applications ("Apps"), websites, online platforms and other connected services (collectively referred to as "Platform"). This policy is designed to give you a clear understanding of how we collect, use, protect, share and display your information.

2. Information Collection

We may ask for Personal Data when you register an account with us, which includes:

  • First name
  • Last name
  • Email address

You are free to decide what data you want to provide on our platform but keep in mind that if we cannot verify your identity, access might be restricted.

3. Device and Browser Information

As is true of most websites, Woolies Casino gathers certain information automatically and store it in log files. Examples include:

  • IP addresses
  • browser type
  • operating system version

We do not link this data with any Personal Data you submit during account registration.

4. Cookies and Tracking Technologies

Cookies are small text files that may be stored on your device when using our Platform to improve performance, enhance user experience or provide targeted content recommendations. We also use pixel tags (also known as web beacons) which we collect statistical data about how users interact with email communications from us.

5. Communication Preferences and Marketing Opt-ins

You can opt-out of receiving marketing emails at any time by:

  • Clicking the "Unsubscribe" link in your account preferences
  • Sending an email to our Support Team

Please note that you may still receive system-related or service notifications if necessary for platform functionality.

6. Data Storage and Retention

Woolies Casino retains Personal Data only as long as required by law, regulation or a business requirement.

7. Account Protection and Security Measures

We maintain strict technical standards to secure account information and protect against unauthorized access. This includes:

  • Password protection
  • Session management
  • Platform monitoring for security breaches

Your password is stored securely using SHA-256 encryption.

8. Your Rights Regarding Personal Data

You may request correction of or deletion your Personal Data by contacting our Support Team directly via the contact methods mentioned in this Privacy Policy.

We will respond to your requests within a reasonable time frame, usually 7 working days.

9. Third-party Services and Integrations

Our Platform includes features offered by third-parties to enhance user experience (e.g., analytics providers). These integrated services have their own data policies that may supersede our practices outlined here; for further details please refer directly to the specific partner's website or documentation.

By continuing to use Woolies Casino, you acknowledge and confirm your agreement with this Privacy Policy. Please contact us if you need help understanding any part of it.